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Integrated Management System Policy

As an organization focused on customer satisfaction, SST Technology’s vision is to create a global digital ecosystem where all customers can transparently and fairly buy, sell, store, and manage their products on a common platform. In addition to establishing ethical standards for all interactions among users of this platform, our long-term global goal is to create a digital environment where customers can efficiently and seamlessly manage their supply, logistics, production, and consumption chains.

To achieve this vision, SST Technology offers products and services in line with the following international standards:

  • ISO 9001 Quality Management System
  • ISO 27001 Information Security Management System
  • ISO 27701 Personal Data Management System
  • ISO 20000-1 Information Technology Service Management System
  • ISO 14001 Environmental Management System
  • ISO 45001 Occupational Health and Safety Management System
  • ISO 37000 Anti-Bribery Management System
  • ISO 26000 Social Responsibility Management System
  • ISO 21001 Education Management System

Guided by the goal of being a strong, successful, and ethical company, SST Technology adheres to strong principles. Our organization has clear obligations within the scope of the responsibilities outlined below:

  • Provide high-quality products and services that meet or exceed customer expectations.
  • Protect information assets, including data, systems, and networks, from unauthorized access, use, disclosure, alteration, or destruction.
  • Safeguard the privacy of personal information.
  • Deliver high-quality IT services that meet or exceed customer expectations.
  • Comply with all applicable legal, regulatory, and contractual requirements related to the Integrated Management System.
  • Identify, assess, manage, and continuously improve the risk management processes related to the Integrated Management System.
  • Regularly monitor the effectiveness of integrated management systems, including internal audits, management reviews, and continuous improvement initiatives.
  • Provide necessary training and awareness to employees for the effective implementation and sustainability of the Integrated Management System.
  • Ensure the safety and health of employees, customers, and other stakeholders.
  • Identify, assess, and manage security and health risks effectively.
  • Provide necessary training and awareness to employees for the effective implementation and sustainability of health and safety practices.
  • Be prepared for emergencies and effectively respond to potential incidents.
  • Communicate effectively with employees, customers, and other stakeholders regarding security and health issues, including hazards, risks, and control measures.
  • Protect the environment, prevent pollution, and minimize the impact on natural resources.
  • Efficiently manage natural resources and reduce waste generation.
  • Identify, assess, and manage environmental risks related to operations and activities.
  • Communicate effectively with employees, customers, and other stakeholders about environmental issues, including hazards, risks, and control measures.
  • Collaborate with suppliers and contractors to ensure shared environmental values.
  • Fulfill applicable requirements to meet the expectations of stakeholders, including legal conditions.
  • Implement the Educational Organization Management System in collaboration with SSTTEK Academy’s administrative and support units.
  • Set strategic goals considering policies and the needs and expectations of relevant stakeholders for the continuous improvement of the system.
  • Lead the implementation of a quality-based management system in education and training activities.
  • Ensure systematic and sustainable improvement in all our activities.
  • Stay informed about all educational, scientific, and technical developments.
  • Diligently fulfill all applicable requirements related to education and training.

Accountability

The senior management of our company ensures that decisions about society, environment, and the economy are made with consideration to the needs and expectations of both internal and external stakeholders as well as unintentional and unforeseen negative effects, utilizing internal and external independent audits.

Transparency

Our company demonstrates transparency by identifying the needs and expectations of relevant stakeholders, openly and accurately presenting the effects of its decisions and activities on society, the environment, and the economy in a timely manner.

Ethical Behavior

Our company is based on honesty, justice and equal approach towards all relevant parties “without fear of retaliation” per its management structure, while maintaining national and international moral norms, in order to significantly influence the values, culture, integrity, company strategy and operation. It undertakes to comply with these principles with the Social Responsibility Policy it has created.

Respect for Stakeholder Interests

Our company identifies and understands the needs and expectations of all relevant stakeholders and respects their interests.

Respect for the Rule of Law

Our company believes in the supremacy of the law and operates with the principle that no individual or organization is above the law. It fulfills its responsibilities regarding laws, regulations, and legislation in the areas where it operates and continuously monitors them.

Respect for International Behavioral Norms

Our company, pledges to adhere to national and international behavioral norms, while being respectful to laws and other rules.

Respect for Human Rights

Our company respects the rights of all employees and other relevant stakeholders, promising to be respectful of human rights at every step, without discrimination based on language, religion, race, sect, gender, color, etc.

Dr. Salim Satır P.Eng

Chairman